Support
Contact
For bug reports, feature requests, and inquiries, please email support@fujibit.com. We typically reply within 3 business days (we may not always respond).
To speed up resolution, please include:
- Device model (e.g., iPhone 17 Pro)
- OS version (e.g., iOS 18.4)
- App version (shown at the bottom of the Settings screen)
- Steps to reproduce the bug, or specifics of your request
FAQ
Q. Where is my play data stored?
On your device only (iOS UserDefaults / Android DataStore). Uninstalling the App deletes it. Cloud sync is not supported.
Q. Time isn't moving
The App progresses in real time, automatically. At 1× speed, one real day = one in-game month. To advance faster, purchase "Speed Boost Pro" in Settings to switch to 2× (12 hours per month) or 4× (6 hours per month).
Q. I'm not getting notifications
We request notification permission on first launch. If you declined, you can grant it later via iOS Settings > Notifications > Life Map. Note that notifications may not arrive in the simulator.
Q. I bought Pro but it's not unlocked
Tap "Restore Purchase" in Settings. If still not reflected, verify in the App Store account settings that the purchase completed under your Apple ID. Pro is tied to your Apple ID and works across devices.
Q. How do I reset my play data?
In Settings, tap "Reset Play Data". This clears age, savings, progress, and pending events, and restarts onboarding. The action cannot be undone.
Q. Is there an Android version?
Yes — Android 8.0 (API 26)+ is supported (built targeting Android 16 / API 36). We'll post availability updates on this site.
Q. How do I delete my data?
Uninstall the App and all play data stored on your device (age, savings, progress, daily progress, badges, and so on) is removed. We never collect personally identifying information such as your name or email address. If you want the anonymous identifier used for content delivery (Firebase Anonymous Authentication) deleted, email support@fujibit.com. See "9. Data Deletion" in the Privacy Policy for details.